Mystery Shopping solutions to turn feedback into actionable data.
Connect the aisles of your stores to your Marketing department to build customer centric shopping experience powered by data.
See your stores through your customers eyes
Does your sizing range at the shop fit your customers? Are your fitting rooms big enough?
Let our Mystery Shoppers be your eyes and ears on the field and gather all the information you need to know about your stores to create the perfect shopping experience.
Identify Key areas for improvement
- Ease finding the garments
- Products and sizes in display, are they enough?
- Comfort at the fitting room
- Waiting times at the checkout
- Tidiness
- Customer Care experience
Finding the right Mystery Shoppers
To design the perfect shopping experience you need the right Mystery Shoppers. Friends, acquaintances and regular customers are ok as a starting point, but to get objective data you will need trained eyes to rely on.
Let us be your matchmakers to find mystery shoppers fitting your buyer persona.
Customer Satisfaction Criteria
Building together the criteria to evaluate we will make the most of the undercover mission without overwhelming the shoppers or asking non relevant questions for your specific needs.
Don’t use general questions or other brand’s experience as a guide, set your own criteria to deliver an unforgettable experience based on data.
Turn feedback into actionable data
Our fashion experts team will collect all the information to transform it into actionable data using Artificial Intelligence and build a bridge of information between your shops and your headquarters.
Dashboard with all the information and the generated reports available 24/7 for your entire organization.
Empower your Store Managers to deliver experiences your customers won’t forget.
- #YourBodyYourSize
- #YourBodyYourSize
- #YourBodyYourSize
- #YourBodyYourSize
- #YourBodyYourSize
- #YourBodyYourSize
- #YourBodyYourSize
- #YourBodyYourSize
- #YourBodyYourSize
- #YourBodyYourSize
