Privacy policy

At Naiz Bespoke Techonologies, S.L. (hereinafter NaizFit or the provider) we work to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information in order to achieve this. We care about your privacy and believe that we should be transparent about this.

Therefore, and for the purposes of the provisions of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter “GDPR”) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), NaizFit informs the user that, as data controller, it will incorporate the personal data provided by users.

By means of the registration forms on this website or by sending e-mails, personal data of each user is collected and processed, the processing of which is governed by this Privacy Policy. This data is necessary for the management and maintenance of some of the services provided and is included in the specific files of users of NaizFit services.

 

The user undertakes to provide true, accurate and complete details of his/her identity. The user shall be responsible, in any case, for the veracity of the data provided, and NaizFit reserves the right to exclude from the services provided any user who has provided false data, without prejudice to any other legal action that may be taken. Likewise, the user certifies that he/she is over 14 years of age and that he/she has the necessary legal capacity to consent to the processing of his/her personal data.

Our commitment begins by explaining the following:

– Your data is collected in order to improve the user experience by addressing your interests and needs.

– We are transparent about what information we collect about you and why we collect it.

– Our intention is to provide you with the best possible experience. Therefore, when we use your personal information, we will always do so in a compliant manner, and where necessary, we will seek your consent.

– We understand that your information belongs to you. Therefore, if you choose not to give us permission to process it, you can ask us to stop processing it.

– Our priority is to ensure your security and to process your data in accordance with EU law.

If you would like more information about the processing of your data, please consult the different sections of the privacy policy below:

 

Who is responsible for the processing of your personal data?

Naiz Bespoke Techonologies, S.L., with Tax Identification Number B75171066 and registered office at Paseo Mikeletegi, number 83 C.P. 20009 Donostia – San Sebastián (Gipuzkoa) telephone 00 (34) 943 ___________ and e-mail info@naiz.fit, is responsible for processing the personal data provided by users when accessing and using the website.

 

NaizFit undertakes to apply the computer security measures provided for in the regulations, with the aim of preventing access to or improper use of the data, its manipulation, deterioration or loss.

 

What personal data do we collect?

The personal data that the user may provide:

 

Name and address.

Telephone number and e-mail address.

Location.

IP address, date and time you accessed our services, internet browser you use and details of your device’s operating system.

Any other information or data you choose to share with us.

In some cases, it is mandatory to fill in the registration form to access and enjoy certain services offered on the website; likewise, not providing the personal data requested or not accepting this data protection policy means the impossibility of subscribing, registering or participating in any of the promotions in which personal data is requested.

 

Why and for what purpose do we process your data?

The operations, management and technical procedures, whether automated or non-automated, which enable the collection, storage, modification, transfer and other actions on personal data, are considered to be the processing of personal data.

NaizFit processes the information provided by the interested parties for the following purposes:

– To manage the sending of the information requested from us and to be able to respond to the queries or questions sent by the user via the website, in turn providing the interested parties with offers of services that may be of interest to them.

– To develop commercial actions and carry out the maintenance and management of the relationship with the user, as well as the management of the services offered through the website and information tasks.

– To manage the registration as a user in the testers’ community.

The fields in the registers must be completed in order for NaizFit to be able to fulfil the purposes mentioned above.

In some cases it will be necessary to provide information to authorities or third party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents in order to respond to claims from customers or public administrations.

 

What is the legitimacy for the processing of your data?

The processing of the personal data provided by the user is carried out on the basis of the following legal bases that legitimise the same:

– The contracting of NaizFit services and the execution of the professional assignment requested, the terms and conditions of which shall be made available to the user prior to any possible contracting. In order to be able to carry out the professional relationship requested, the interested party is obliged to provide his/her data.

– Free, specific, informed and unequivocal consent, since after reading this Privacy Policy the user is informed and, if he/she agrees, can accept it by means of a declaration or a clear affirmative action, such as ticking a box provided for this purpose.

– Legitimate interest for the processing of our customers’ data in direct marketing actions and the express consent of the interested party.

– Fulfilment of legal obligations for fraud prevention, communication with public authorities and third party claims.

In the event that the data subject does not provide the aforementioned data or that such data is incorrect or inaccurate, we will not be able to deal with the request, making it impossible to provide the requested information or to carry out the contracting of the services. Therefore, the data controller, NaizFit, shall be exonerated from any liability that may arise from the non-execution of the professional assignment or from the consequences that may arise from this inaccurate or erroneous information.

 

How long do we keep your data?

NaizFit, as the data controller, undertakes to store and manage the personal data and information collected through this website with due confidentiality for as long as the professional relationship that has arisen is maintained and the person concerned does not request its deletion, and, where applicable, for a period not exceeding 5 years, counting from the end of the business relationship established between the user and NaizFit. However, the data controller may keep the data, duly blocked, in order to attend to possible administrative or jurisdictional responsibilities.

 

To which recipients is your data communicated?

In general, NaizFit will not communicate this personal data to third parties, except where the provision of a service implies the need for a contractual relationship with a data processor and this is strictly necessary to manage and maintain the relationship between the user and the aforementioned company, subject to the user’s express authorisation. This will only be done for the time necessary to enable the execution of the commissioning contract, and under the same conditions and with the same responsibilities as those required of the data controller. At the end of the assignment, the processor shall return the personal data to the controller and delete any copies in its possession.

Furthermore, in some cases, personal data may be required by law to be disclosed to public bodies or other parties, only that which is strictly necessary for the fulfilment of such legal obligations will be disclosed.

 

Where is your data stored?

In general, data is stored within the EU. If data is sent to third parties outside the EU, we will ensure that they offer an adequate level of protection.

 

What rights do you have and how can you exercise them?

Any person has the right to obtain confirmation as to whether or not NaizFit is processing personal data concerning them.

Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, to request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the limitation of the processing of their data, in which case we will only keep it for the exercise or defence of claims.

In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data. NaizFit shall cease to process the data, except for compelling legitimate reasons, or for the exercise or defence of possible claims.

The user shall have the right to portability, i.e. to have the personal data provided by him/her transmitted directly to another data controller in a structured, commonly used and machine-readable format, where technically possible.

The owner of the data, or their legal representative, with proof of identity, may exercise the aforementioned rights by sending an email to info@naiz.fit or by post to: Naiz Bespoke Techonologies, S.L., with registered office at Paseo Mikeletegi, number 83 C.P. 20009 Donostia – San Sebastián (Gipuzkoa).

You can obtain additional information about your rights from the Spanish Data Protection Agency at https://www.aepd.es/ or the corresponding authority in the country where you are located. When the holder of the rights has not obtained satisfaction in the exercise of the same, he/she may request the assistance of the Spanish Data Protection Agency (or the corresponding authority) to ensure that the exercise of his/her rights is effective, by filing a Claim for the Protection of Rights (https://www.aepd.es).

 

How do we handle personal data of minors?

In principle, our services are not specifically aimed at minors.

In the case of persons over fourteen years of age, data may be processed with the consent of the user, except in those cases where the law requires the assistance of the holders of parental authority or guardianship.

 

What security measures do we apply to protect your personal data?

NaizFit has adopted the legally required levels of security for the protection of Personal Data, and endeavours to install any other additional technical means and measures within its power to prevent the loss, misuse, alteration, unauthorised access and theft of the Personal Data provided to NaizFit.

Likewise, NaizFit has adopted all the technical and organisational measures necessary to guarantee the security and integrity of the personal data it processes, as well as to prevent their loss, alteration and/or access by unauthorised third parties.

 

Links to other websites

This website may contain links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, and NaizFit shall not be held responsible for its privacy policy.

 

How do we use cookies?

NaizFit’s website and social networks use cookies to optimise and personalise your browsing experience. Cookies are physical information files that are stored in the user’s own terminal, the information collected through cookies is used to facilitate the user’s browsing of the portal and to optimise the browsing experience. The data collected through cookies may be shared with the creators of the same, but in no case will the information obtained by the same be associated with personal data or data that can identify the user.

However, if you do not want cookies to be installed on your hard drive, you can configure your browser to prevent the installation of these files. For more information, please see our Cookie Policy.

 

Can the privacy policy be changed?

This privacy policy is subject to change. We recommend that you review the privacy policy from time to time.

Version: August 2023